How We Work
Client Services
At Melvin & Torrone, we believe in transparency, communication, and putting our clients first at every stage of their case.
Your Initial Consultation
Every case begins with a confidential consultation. During this meeting, we'll listen to your situation, explain your legal options, and outline a strategic plan tailored to your needs. There's no judgment—just honest advice from experienced attorneys.
What to Expect
- 30-minute phone consultation
- Review of your situation and goals
- Explanation of your legal options
- Honest assessment of your case
- Clear fee estimate and next steps
How to Prepare
- Gather relevant documents
- Write down key dates and events
- List your questions and concerns
- Note your goals and priorities
- Be ready to discuss your budget
Communication Policy
When you hire Melvin & Torrone, you work directly with an experienced attorney. We return calls within one business day, provide regular case updates, and are available for urgent matters.
Phone
Calls returned within one business day
Detailed updates on case progress
Virtual Meetings
Zoom and phone meetings available
Billing & Fees
We provide clear, detailed fee agreements before any work begins. You'll always know what to expect financially.
Transparent Fee Agreements
Clear hourly rates, retainer amounts, and billing practices explained upfront
Itemized Invoices
Detailed billing showing exactly what work was performed and by whom
Payment Plans
Flexible payment arrangements available for qualified clients
No Surprise Bills
We discuss costs before taking action so you're never caught off guard
Ready to Get Started?
Schedule Your Free Consultation
Contact us today to discuss your case with an experienced Tacoma attorney.
Get Your Free Consultation